Arizona Spine and Joint Hospital has received the Healthgrades’ Outstanding Patient Experience Award™ for the third year in a row. This award signifies Arizona Spine and Joint Hospital as top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions.
Healthgrades evaluates patient experience performance based on 10 patient experience measures, using data collected from surveys of the hospital’s own patients. Hospitals in the top 15% with the highest overall patient experience scores are recognized as Outstanding Patient Experience Award™ recipients.
93% of patients would recommend Arizona Spine and Joint Hospital, which is 23% higher than the national average. Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
For more information about the Patient Safety Excellence Award™, please visit healthgrades.com/quality/hospital-ratings-awards.